US Orders With all domestic orders, I ship via USPS.  All orders are insured and tracked. International Orders I have two methods for shipping internationally. 1) USPS Express International.  This is tracked and fully insured to most countries. Cost is typically $25-35. I will send a quote.  2) UPS of Fedex.  If you want your package tracked, insured, and guaranteed to any country, this is the method to use.  However, typical costs are from $40-80, depending on the package's destination. Returns and Repairs If a pen is returned for a manufacturing defect, I will cover return shipping costs to the customer. If a pen is returned for an item that is not a manufacturing defect, such as adjusting the nib to a user's preference, or a detail that was not discussed before manufacture, I need to ask for return shipping of $7 domestic, with international rates depending on the customer's preference of shipping method.